Last updated: [EFFECTIVE DATE]
These Terms and Conditions ("Terms") govern your use of Twedl and the website at twedl.com (the "Service"), operated by [OPERATOR LEGAL NAME] ("we", "us", "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
1. The Service
Twedl is an online directory that helps people discover independent, community-run and other events. Listings include events submitted by users as well as events imported from third-party sources. We are a listings platform only: we are not the organiser, promoter, venue, or ticket seller for the events listed, and we do not sell tickets. Any purchase, booking, or attendance is a matter between you and the relevant organiser or ticketing provider.
2. Eligibility and accounts
- You must be at least [16 / 18 — confirm] years old to create an account.
- You agree to provide accurate information and to keep it up to date.
- You are responsible for keeping your login credentials secure and for all activity under your account.
- Notify us promptly at [CONTACT EMAIL] if you suspect unauthorised use of your account.
3. Submitting events and user content
"User content" means anything you submit to the Service, including event details, images, links, tags, and invitee lists. You retain ownership of your user content. By submitting it, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for formatting), publish, and display that content for the purpose of operating and promoting the Service.
You represent and warrant that, for all user content you submit:
- you own it or have all necessary rights and permissions to submit it and grant the licence above;
- it is accurate and not misleading, and the event details are genuine;
- where you upload invitee details, you have a lawful basis and any necessary consent to share those details with us; and
- it does not infringe any third party's rights or break any law.
You must not submit content that is unlawful, infringing, fraudulent, misleading, defamatory, obscene, hateful, spam, or that promotes illegal activity.
4. Moderation
Submitted events are reviewed before they are published. We may, at our discretion and without notice, review, edit, reject, unpublish, or remove any content, and approve, decline, or delay any listing, including to comply with the law or these Terms. Moderation does not mean we endorse or verify a listing.
5. Imported and third-party listings
Some listings are imported from third-party providers (including Ticketmaster). While we take reasonable care, we do not guarantee that any listing — imported or user-submitted — is accurate, complete, current, or that the event will take place as described. You should verify details (including date, time, location, price, and availability) directly with the organiser or ticketing provider before making plans or payments. The Service may contain links to third-party websites, which we do not control and are not responsible for.
6. Acceptable use
You agree not to:
- use the Service in any unlawful way or for any unlawful purpose;
- scrape, harvest, or bulk-extract data from the Service, or access it by automated means, except as we expressly permit;
- attempt to gain unauthorised access to the Service, other accounts, or our systems, or interfere with their security or operation;
- upload malicious code, or send spam or unsolicited communications; or
- misrepresent your identity or your affiliation with any person or organisation.
7. Intellectual property
The Service, including its design, branding, logos, and software, is owned by us or our licensors and is protected by intellectual property laws. Except for your own user content, you may not copy, modify, distribute, or create derivative works from the Service without our permission. "Twedl" and our logo are our trademarks and may not be used without our consent.
8. Privacy
Our handling of personal data is described in our Privacy Policy, which forms part of your use of the Service.
9. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, secure, or that listings are accurate. Nothing in these Terms excludes or limits any rights you have as a consumer that cannot be excluded or limited by law.
10. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect or consequential loss, or for any loss arising from your reliance on a listing, your dealings with an organiser or ticketing provider, or events that are cancelled, changed, or not as described. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. [Confirm any overall liability cap with solicitor.]
11. Indemnity
You agree to indemnify us against reasonable losses, damages, and costs arising from your user content, your use of the Service, or your breach of these Terms, to the extent permitted by law.
12. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, or remove content, if you breach these Terms or where we reasonably consider it necessary. Provisions that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.
13. Changes
We may update the Service and these Terms from time to time. We will post the updated Terms here and change the "Last updated" date above. Your continued use after changes take effect means you accept the updated Terms.
14. Governing law
These Terms are governed by the laws of [JURISDICTION — e.g., England and Wales], and the courts of that jurisdiction have exclusive jurisdiction, subject to any mandatory consumer-protection rights you have in your country of residence.
15. Contact
Questions about these Terms can be sent to [CONTACT EMAIL] or [POSTAL ADDRESS].